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Privacy Policy

At eSchola, we prioritize the privacy of our users. This policy outlines how we collect, use, and safeguard personal information. We collect data during registration, course enrollment, and platform interaction, ensuring its secure storage using industry-standard encryption.

1. Information We Collect

We collect information that you voluntarily provide during account registration, course enrollment, and use of the platform. This may include:

  • Personal details (e.g., name, email, phone number)
  • Payment information for course purchases
  • User preferences and academic data
  • Interaction data (e.g., pages visited, session duration)

We may also collect non-personal information such as device data, IP address, and browser type through cookies and similar technologies.

2. How We Use Your Information

The data we collect is used to:

  • Provide and improve our educational services
  • Manage your account and personal settings
  • Send notifications, updates, and course-related communications
  • Respond to your inquiries and provide customer support
  • Customize your learning experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. Your data may be shared only in the following circumstances:

  • With trusted third-party service providers to facilitate payment processing, customer support, or analytics
  • To comply with legal requests or protect the rights, property, or safety of eSchola, our users, or the public

4. Data Security

We use robust security measures to protect your data, including encryption and secure servers. Despite these efforts, no method of transmission over the internet is 100% secure. We encourage users to take steps to protect their accounts by using strong passwords and keeping login credentials confidential.

5. Retention of Data

We retain your data as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. When no longer needed, your data will be securely deleted or anonymized.

6. Cookies

eSchola uses cookies to enhance your experience on our platform. Cookies help us understand user behavior and improve the functionality of our site. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your data, please reach out to us at cs.world@eschola.co.